Frequently Asked Questions
What should I expect on my first visit?
On your first visit, your physical or occupational therapist will perform an examination/evaluation to determine what deficits and/or problems you have that can be addressed in therapy. The examination/evaluation involves a thorough history, a physical assessment, and tests and measures that allow the therapist to get a more specific understanding of your condition. Your therapist will make a clinical judgment as to an appropriate treatment program that will be customized to your individual condition. Your program will be aimed at resolving the problems identified as well as to attain the goals you set in conjunction with the therapist.
What types of treatment may I receive?
The treatments you receive will depend on what the physical therapist finds in the examination/evaluation. Our treatment programs include coordination among all individuals involved in your care including your physician, rehab nurse, case manager, or other healthcare provider. Detailed communication is necessary to ensure a good exchange of information, thorough documentation of the care and services provided, and instruction to you and others involved in your care to promote and optimize your health. Your treatment plan will include the latest procedures and techniques available in rehabilitation. We offer a comprehensive treatment plan performed by highly qualified staff. Many of our staff members possess expertise in a sub-specialty, which affords the patient with the highest level of care possible.
How long will my visits last?
Treatment time will vary according to what the therapist finds in the evaluation. There is no specific time limit for therapy. Whatever is determined to be appropriate during the examination will become part of the patient's treatment program. The length of time to perform the treatment is determined solely by each individual's condition or needs. This program will be continually adjusted and updated by the therapist as appropriate.
How is my progress measured?
Because your therapist will perform a meticulous evaluation, it is possible to measure your progress via objective measurements as well as your subjective reports. You will be re-examined based on your diagnosis, progressions, or regressions as needed to ensure we are providing the best possible service to our patients. We will also re-evaluate your condition as needed to update any other medical providers in your care. We will need to be advised of all physician appointments in order to adequately communicate with them.
What if I need to return to physical therapy?
If you have a recurrent problem after your discharge from physical therapy, how/if you will return to physical therapy will depend on a number of factors. It would depend if it were a re-injury of the same specific problem or a new problem. How long it has been since you were last in physical therapy. How long it's been since you saw the physician (if a physician referred you), and many other factors. In general, if you are discharged from physical therapy and feel the need to return, you should contact the therapist that treated you. He or she will review your chart and call back to discuss with you what should be done, depending on the problem you are having.
Is it OK to ask my doctor about physical therapy?
Absolutely. If you have a problem that you think can be helped with physical therapy, feel free to give us a call. After discussing with you the specific problem you present with, we can give you a better idea if it is something that is manageable with physical therapy. You can also give your doctor a call. If he or she is not sure, he or she is welcome to contact us as well.
Will my insurance cover physical therapy?
Although most insurance companies do cover physical therapy, what they cover specifically varies greatly. Please review our billing and insurance participation section on this website, and if you have additional questions regarding your specific insurance give us a call at 1-800-797-4757.
How do I arrange an appointment?
If your physician gives you a referral to physical therapy, simply call the closest Dynamic Physical Therapy & Aquatic Rehabilitation office for an appointment. Our office hours and locations are explained on the locations page of this website. Our office staff will get all the necessary information from you and assist you with an appointment.
How can I arrange transportation?
Dynamic Physical Therapy & Aquatic Rehabilitation Centers offer transportation for our patients! If you require this service please contact the office closest to your home to arrange for transportation. This service is available at all office locations, but you will need to call in advance in order for us to arrange your ride.
What should I wear?
In general, wear comfortable clothing to therapy. You should present with non-constricting clothing that will allow for examination/treatment of the involved area. You can bring clothing with you if you need to change here. If you are referred for aquatic therapy, please bring your bathing suit and a change of dry clothing.
On my initial visit, what should I bring with me?
For your first visit you will need your insurance information, any referral information provided by your physician, or any paperwork that would assist the staff in initiating your care. If you have any operative reports, MRI or special test results, medication lists or other pertinent medical information, please bring it along as well, but they are not necessary. Additionally, if you are utilizing any type of brace, splint, or crutches, those should come with you.
If my physician orders aquatic therapy, what should I bring?
For aquatic therapy patients, you should bring along your bathing suit (no cut-off jeans), a change of dry clothing, proper footwear such as water shoes or sandals and a large towel. We provide changing rooms, shower facilities, and lockers/locks. If you have specific questions regarding aquatic therapy, please do not hesitate to call the office.
What is my responsibility in therapy?
You are our partner in your recovery. Your therapist cannot do it without you! We ask that all patients and clients cooperate by following through with their home exercise programs and instructions, as this is extremely important in expediting your recovery. Please help us to help YOU.
What if I have an increase in symptoms?
If you have increased symptoms please notify your therapist. We welcome open communication between the therapist and patient as we work as a team to help promote your health and recovery. It is very important that you communicate your symptoms to the therapist in order for your program to be customized to your particular condition and your particular response to treatment. Please notify your therapist of your response to treatment immediately. If you are not in the clinic but require advise regarding your response to treatment please call our office and your therapist will be happy to assist you. We request that you do not base your response to treatment on one particular session, but instead understand that your therapist may need to adjust your program as needed based on your response.
Who chooses where I go for treatment?
Oftentimes, your physician will give you a recommendation or a listing of physical therapists in your area. Sometimes your insurance company will guide you with regard to who is "in network" for your insurance plan. Ultimately, however, the decision as to where you receive your care is up to you. If you have a specific request, you need to let your physician or insurance company know. If we are not in network for your insurance company most plans have out-of-network benefits that will allow you your choice in physical therapy. In regard to which Dynamic Physical Therapy location you choose, it is solely at your discretion based on proximity to your home, office, or general convenience.
Why should I choose therapy?
In therapy, the goals should be to resolve your problem, not just temporarily relieve it. Although medication and other forms of treatment can be helpful in relieving symptoms, physical therapy produces a long-term result. The physician may opt to utilize medication in conjunction with therapy depending on your diagnosis. Additionally, physical therapy unlike some other forms of treatment is not designed to go on as a maintenance program. Because we look to resolution, maintenance is not generally necessary
What office policies should I be aware of?
- If you have to reschedule an appointment, please call us as soon as possible. We will reschedule your appointment at a more convenient time.
- If you will be late, please call us so we will be aware of the change.
- Missed appointments are discouraged. They also become part of your medical record. Multiple missed visits may result in discharge from care, with a note to your physician.
- Before returning to your physician, let us know and we will let him/her know how you are doing via a written progress report.
- Communication is very important in your care and is an essential part of the philosophy at Dynamic Physical Therapy.
Why choose Dynamic Physical Therapy & Aquatic Rehabilitation Centers?
Because of our expertise, highly specialized staff, latest technologies - but most of all because we care!!! We are widely regarded as the leading expert in rehabilitation therapy in the region. Physicians regularly send their own office staff and family members to our facilities. We are dedicated to resolving your problems in an environment that is welcoming and relaxed. Patients receive personalized care, not an assembly line atmosphere. If you are still not sure, feel free to give us a call and stop in to speak to one of our therapists.